Custom Furniture Website Policy Page
Welcome to Harvest + Co!
Our commitment is to provide you with high-quality, custom furniture and cabinetry that fits your personal style and needs. Below, you will find our policies designed to ensure a transparent, trustworthy, and efficient shopping experience. If you have any questions or need further clarification, please do not hesitate to contact us.
1. Payment Policy
- We accept the following payment methods: credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
- Payment is required before the commencement of the production of your custom furniture.
- All prices are listed in dollars, and applicable taxes will be calculated at checkout.
2. Shipping and Delivery
- Shipping times vary depending on the complexity of the custom furniture and your location. Estimated delivery times will be provided upon order confirmation.
- We offer [free shipping/standard shipping rates/variable shipping rates based on location]. Specific shipping costs will be calculated at checkout or a quote is given.
- Please inspect your furniture upon delivery. In case of damage during shipping, contact us within 48 hours to arrange for a replacement or repair.
3. Returns and Exchanges
- Due to the custom nature of our furniture, all sales are final. We do not accept returns or exchanges unless the item is defective or damaged.
- If your furniture arrives damaged or defective, please contact us within 48 hours of delivery to initiate a claim for a replacement or repair.
4. Privacy Policy
- We are committed to protecting your privacy. Your personal information will only be used to process your order, support your experience throughout this website, and for other purposes described in this privacy policy.
5. Customization Requests
- We specialize in custom furniture and strive to meet your specifications. Please provide detailed information about your customization needs at the time of order.
- We will review each customization request and confirm feasibility and any additional costs before proceeding.
7. Changes to Orders
- Any changes to your custom order must be requested within 3 of placing the order. We cannot guarantee changes can be made after this period due to the nature of our production process.
8. Contact Information
For any questions, concerns, or feedback, please contact us at:
- Email: dan@harvestkzoo.com
- Phone: 269.350.5462
- Address: 5090 S Sprinkle Rd. Portage, MI 49002
Thank You for Choosing Harvest + Co.
