Investing in custom cabinetry is one of the most rewarding upgrades you can make to your home — but finding the right cabinetmaker can be the difference between a seamless experience and a months-long headache. Whether you’re planning a full kitchen remodel, a custom built-in, or a new bathroom vanity, here are five red flags to avoid and five green flags that show you’re working with a true professional.

🔴 Red Flags to Watch Out For

1. Vague or Incomplete Estimates

If a cabinetmaker can’t clearly explain what’s included in your quote — or gives you a quick number without measuring, designing, or specifying materials — proceed with caution. A good estimate should detail materials, finishes, hardware, and installation costs. Ambiguity often leads to surprise charges later.

2. No Portfolio or Limited Photos of Past Work

Reputable cabinetmakers love to show their work. If all you see are stock photos or social media posts that seem generic, that’s a red flag. Ask to see photos of completed projects or, better yet, visit a past client or showroom display.

3. Poor Communication or Slow Responses

If you’re chasing down responses during the quoting phase, imagine how things will go during production or installation. Professional cabinetmakers respect timelines, keep you updated, and are proactive in their communication.

4. Unclear Payment Terms

Be wary of anyone who demands full payment upfront or can’t explain their payment schedule. Most reputable shops require a deposit (typically 30–60%), progress payments during production, and a final balance due upon installation completion.

5. No Written Agreement or Change Order Process

Custom work involves changes — it’s part of the process. But if there’s no contract outlining how changes will be handled, you’re at risk for miscommunication and budget creep. Every detail — from scope and materials to lead times — should be in writing.

🟢 Green Flags That Show You’ve Found a Pro

1. Transparent Process and Pricing

A trustworthy cabinetmaker will walk you through their design process, production schedule, and pricing structure. They’ll explain how they source materials, what finishes they recommend, and what to expect at each stage. Schedule an introductory call to learn more about our design process or how to get started on your new kitchen!

2. Detailed Designs and 3D Renderings

Professionals use design software (like Mozaik or Cabinet Vision) to help you visualize your cabinetry before it’s built. They’ll take precise measurements and provide renderings that match your layout and aesthetic. At Harvest + Co, we use Mozaik to design your cabinetry and then get detailed cut lists and assembly sheets to use during fabrication. Check out this video where Dan uses Mozaik to design a kitchen.

3. Strong Reputation and References

Look for consistent online reviews, testimonials, or local word-of-mouth referrals. Great cabinetmakers have loyal clients who are happy to share their experience — and they’ll gladly provide references when asked. Read our Google or Facebook reviews.

4. Emphasis on Quality Materials and Hardware

Cabinetmakers who care about longevity will talk about joinery methods, plywood vs. particleboard, finish durability, and hardware quality. If they can confidently explain why they use certain materials, that’s a major green flag.

5. Collaborative, Not Transactional

The best relationships are built on trust and collaboration. A good cabinetmaker will listen to your ideas, offer design input, and guide you toward smart, beautiful solutions that fit your space — not just sell you cabinets.

In Summary

Choosing the right custom cabinetmaker isn’t just about finding the lowest bid — it’s about partnering with someone who values craftsmanship, transparency, and communication.

When you find someone who checks all the green flag boxes, you’ll end up with cabinetry that looks beautiful, functions perfectly, and lasts for decades.

Want to learn more about what working with a professional cabinet shop looks like?
Reach out to Harvest + Co to schedule a design consultation — we’d love to walk you through our process and help bring your space to life.